Computer Requirements

University of San Francisco Technology Requirements

Online MSN Clinical Nurse Leader students should be comfortable with using PC technology, sending and receiving e-mail, navigating the Internet, and engaging in online learning. Students should also know how to use Word, PowerPoint, and Excel.

To resolve technical issues, contact the Help Desk at 877-830-4687 within the United States or +1 813-621-2357 internationally. You may also email https://supportcenter.embanet.com/usfca. Help is available 24 hours a day, 7 days a week.

The program requires the following hardware, software, and plug-ins:

Minimum System Requirements for PC Users

Operating System: Windows XP or higher.

RAM: 1 GB required (higher is recommended).

CPU speed: 500 Mhz or greater.

Hard-drive space: 4 GB available.

Monitor resolution: 1024 x 768 or higher.

Browsers: Firefox 3.5 or higher browser (pop-up blockers should be disabled and the browser should be set to accept cookies, allow JavaScript and Java, and to show the newest version of a page).

 

Minimum System Requirements for Mac Users

Operating System: Mac OS X Version 10.5 or higher.

RAM: 1 GB required (higher is recommended).

CPU Speed: 500 Mhz or greater.

Hard-drive space: 4 GB available.

Monitor resolution: 1024 x 768 or higher.

Browsers: Safari 3.2 and/or Firefox 3.5 or higher browser(s) (pop-up blockers should be disabled and the browser should be set to accept cookies, allow JavaScript and Java, and to show the newest version of a page); NOTE: Safari 3.2 not supported with OSX 10.6; Safari 5.0 not yet supported.

 

Additional Software Requirements for BOTH PC and Mac Users:

Virus protection software.

Internet service provider (ISP) (broadband connection recommended).

Modem: 56k (DSL or cable modem recommended).

Microsoft Office 2003 with Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats. Microsoft Office 2007 or higher is recommended.

Sound card and speakers or headphones for listening to audio components.

Webcam (if you have a laptop, a built-in camera will suffice unless otherwise specified for the course).

CD/DVD-ROM drive.

Browser Plug-ins (more specific media requirements or plug-ins will be listed in your course):
Windows Media Player (or Flip4Mac if you use a Mac).
QuickTime.
Flash.
Shockwave.
Adobe Acrobat Reader.
Java (Sun Java Runtime Environment 1.4 or greater must be installed and enabled).
Javascript must be enabled on your browser.
Pop-Up Blockers Disabled-This type of software often causes problems with Blackboard.

NOTE: Many security programs, Mozilla Firefox, Safari, and Opera have an automatic ad-blocking setting that must be disabled for Blackboard to perform properly.

*If using older versions of the above software, you should upgrade to the latest releases by visiting the websites below:

Adobe® Reader® - http://get.adobe.com/reader/

Adobe® Flash® Player - http://get.adobe.com/flashplayer/

Internet Explorer® – http://www.microsoft.com/windows/internet-explorer/default.aspx

Sun Java™ Runtime Environment – http://www.java.com/getjava/

7-Zip – http://www.7-zip.org/download.html

 

 

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